Cancellation & Refund Policy

At Sim-Meet 2025, we value customer satisfaction and strive to ensure a seamless experience. This Cancellation and Refund Policy outlines the terms for canceling orders and requesting refunds for our products and services.

1. Cancellation Policy

  • Order Cancellations:

    • You may cancel your order within 24 hours of placing it, provided the order has not yet been processed or shipped.

    • To cancel an order, contact us at mastersimmeet@gmail.com or +91 8178269627. Include your order number and reason for cancellation.

    • Orders that have been shipped or are in transit cannot be canceled.

  • Service Cancellations:

    • Services may be canceled up to 24 hours before the scheduled service date. Cancellation requests made after this period may not be eligible for a refund.

2. Refund Policy

  • Eligibility for Refunds:

    • Refunds are available for products that are defective, damaged during shipping, or do not match the description.

    • Refunds are also applicable if you cancel your order before it has been processed or shipped.

  • Non-Refundable Items:

    • Certain items or services may not be eligible for refunds, such as:

      • Digital downloads or subscriptions after access has been granted.

      • Customized or personalized products.

  • Refund Process:

    • To request a refund, contact us at mastersimmeet@gmail.com or +91 8178269627 within 14 days of receiving the product or service.

    • Include your order number, proof of purchase, and a detailed explanation of your issue.

    • Refunds will be processed within 7-14 business days after approval. The amount will be credited to your original payment method.

3. Replacement Policy

  • If you receive a defective or damaged product, you may request a replacement instead of a refund. Replacement requests must be made within 24 hours of receiving the product.

  • We will cover shipping costs for returning defective or damaged products and sending replacements.

4. Disputes and Resolutions

  • If you are dissatisfied with the outcome of a cancellation or refund request, please contact us at mastersimmeet@gmail.com or +91 8178269627 to escalate the issue.

  • We will work with you to reach a satisfactory resolution.

5. Changes to This Policy

We reserve the right to update or modify this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting. Your continued use of our services after updates constitutes acceptance of the revised policy.

6. Contact Information

For any questions or concerns about this policy, please contact us:

Thank you for choosing simmeet.com.